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Airlines Can Stand Behind Their Brand by Having Their Customers’ Backs

Taking care of your brand by taking care of your customers is something that not every airline understands these days. Why is it so important, and which airlines fail and which succeed?
by Phil Derner Jr.
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Sky Waitresses, The Forgotten Heroes

Flight attendants are often seen by passengers as little more than sky waitresses. However their duties go far beyond serving you a drink and some pretzels. Today, we take a look at why the triumphs and tragedies of flight atte...
by Phil Derner Jr.
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Or How About We Cut Delta Some Slack?

Well, that power outage turned into a mess. But as much as the "big bad airlines" can disrupt our plans, are we going too hard on Delta?
by Phil Derner Jr.
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James Bond is about to give Goldfinger a physics lesson.

Mitt Romney, Plane Windows and Bond, James Bond

You've already read a million opinions on this so I'll keep mine brief and then we'll skip to a video.
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American Airlines CEO Bob Crandall on Charlie Rose

Video: Former American Airlines CEO Bob Crandall Interviewed on Charlie Rose

The outspoken former CEO of American Airlines made an appearance on the Charlie Rose Show on Tuesday, where he shared insight about a number of issues, ranging from the failure of deregulation to the future of his bankrupt old ...
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