American Eagle Airlines on Thursday began twice-daily, nonstop jet service between Dallas/Fort Worth International Airport (DFW) and Columbus Metropolitan Airport (CSG) in Georgia and Cheyenne Regional Airport (CYS) in Wyoming.
31 years ago Delta Flight 191 encountered a microburst on approach to DFW and crashed. Thanks to the lessons learned from that tragedy, windshear warning and avoidance has become an integral part of aviation safety management.
Taking care of your brand by taking care of your customers is something that not every airline understands these days. Why is it so important, and which airlines fail and which succeed?