Virgin America still maintains a clear edge; its product is competitive, and the vibe hasn't been replicated elsewhere. But other airlines are taking aim.
Human error has been cited as a contributing factor in over 70% of aviation accidents. The evolution of Crew Resource Management over the past 35 years has helped to greatly reduce the number of major airline accidents.
The first African American flight attendant is hired, JetBlue begins operations, United completes Pan Am purchase, Pacific Western Airlines Flight 314 crashes and much more.