Despite the airline industry's current turmoil and counter to predictions by pundits that this years major international air show would be a bust, Farnborough got off to a great start with excellent attendance and all major exh...
Taking care of your brand by taking care of your customers is something that not every airline understands these days. Why is it so important, and which airlines fail and which succeed?
Several US airlines now offer customers a Premium Economy option with more legroom and amenities. Do passengers think it's a good value? And is it effective for the airlines' bottom line? Columnist Edward Russell investigates.