Several US airlines now offer customers a Premium Economy option with more legroom and amenities. Do passengers think it's a good value? And is it effective for the airlines' bottom line? Columnist Edward Russell investigates.
Colgan Air responded to the National Transportation Safety Board's findings on last year crash of Flight 3407 in Buffalo, NY. The report had placed blame squarely on the pilots, who did not respond properly to the stick-shaker ...
What recourse do you have when an airline destroys your $1,800 bicycle and screws up your long-planned vacation? According to American Airlines, nothing.