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Thread: American Airlines Launches New York Initiative

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    American Airlines Launches New York Initiative

    Press Release:
    American Airlines Launches New York Initiative
    Thursday February 22, 8:00 am ET
    New Flights, Enhanced Services Give New York-Area Travelers More Choices and Greater Convenience
    Editor's Note: Snapshot of American Airlines in New York is attached

    NEW YORK, Feb. 22 /PRNewswire-FirstCall/ -- American Airlines is launching an initiative to become the clear-cut airline of choice for passengers in the New York market. In the coming weeks and months, American will demonstrate its commitment to New York with additional routes, enhanced offers, and promotions.

    American, the world's largest airline and a founding member of the oneworld® Alliance, and American Eagle combine to carry more than 16 million passengers each year to and from the five New York-area airports (John F. Kennedy, LaGuardia, Newark, White Plains/Westchester County, and Newburgh/Stewart) on more than 175,000 flights to and from more than 60 business and leisure destinations.

    "We want to make it crystal clear that American Airlines and American Eagle are the airlines of choice for the greater New York area," said David Cush, American's Senior Vice President of Global Sales. "It's no secret that New York is a critical market for all major airlines, especially American, and we intend to be New York's favorite airline through some of the actions we have begun taking, as well as those coming in the months ahead.

    "For more than 80 years, we have offered convenient service from the New York market to locations throughout the U.S. and the world. We offer competitive pricing on all of our routes. We are the largest U.S. airline flying out of New York to London and the Caribbean, as well as from JFK and LaGuardia to Canada. Our 8,300 New York-area employees are among the largest airline workforce in this region, and they are proud of our legacy. We want to be No. 1 -- the preferred airline -- in New York," Cush said.

    New York-area customers already have started to receive a taste of what American Airlines has in store for them in 2007 and in the years to come. For example:

    -- Last month, American announced upgrading its seasonal service between
    Rome and the United States to year-round service beginning April 10.
    Using Boeing 767-300 widebody aircraft, American will fly daily from
    John F. Kennedy International Airport to Rome's Fiumicino/Leonardo da
    Vinci Intercontinental Airport. Then for the low-peak travel season,
    beginning Oct. 28 and continuing through March 31, 2008, the service
    will be flown three times per week from JFK (Tuesday, Friday and
    Sunday) and four times a week from Chicago's O'Hare International
    Airport (Monday, Wednesday, Thursday and Saturday).
    -- Earlier this month, American Airlines offered customers who buy a
    roundtrip First or Business Class ticket for travel between JFK and
    London's Heathrow Airport through May 31 the opportunity to earn up to
    three free* trips anywhere American flies in the United States
    (including Hawaii and Alaska), Canada, Mexico or the Caribbean.
    -- Two weeks ago, American launched a promotion allowing passengers
    flying Business Class from JFK to Heathrow through March 31 the
    opportunity to get a free upgrade to First Class when purchasing a
    qualifying** Business Class fare.
    -- American's new, $1.1 billion state-of-the-art terminal at JFK will be
    completed later this summer, which will provide for the region's
    future travel needs for years to come. The new terminal will feature
    nearly 1.5 million square feet, 36 gates, 101 ticketing positions
    (more than any other airline at JFK), and 10 security checkpoint lanes
    that can process more than 1,900 passengers an hour.
    -- American is beginning to phase in a feature on its AA.com website that
    allows AAdvantage program members to more easily find dates to book
    award travel using frequent-flyer miles.
    -- American plans to spend more on advertising in 2007 than in previous
    years to have the loudest voice in New York. The company plans to
    promote its message and service enhancements via various media.

    New Service to Cincy, Raleigh/Durham, Atlanta, Louisville, SF, Vegas and
    more

    And, much more is coming. For example, effective April 10, American Eagle will add new service from LaGuardia Airport to Cincinnati. American Airlines will add one mainline jet flight to complement existing American Eagle service from LaGuardia to Raleigh/Durham, N.C., making it the only airline to offer mainline jet service between LaGuardia and Raleigh/Durham. Service from Atlanta to LaGuardia will be converted to all mainline jet service with four daily flights (details provided below). Later this year, American Eagle plans to begin service from LaGuardia to Louisville, Ky.

    West-bound travelers from New York will also benefit. Later this summer, American will add a sixth daily flight from JFK to San Francisco. That will boost American's transcontinental service to 22 daily flights from JFK and Newark to Los Angeles, San Francisco, San Diego and Seattle.

    New service from JFK to Las Vegas will begin in September to give New York-area customers a new leisure destination. The new service from JFK will also benefit American's international customers and international customers arriving on oneworld airlines through easy connections.

    For passengers traveling to the Caribbean and South America, American plans to increase the number of weekly roundtrips later this year between JFK and Port-au- Prince, Haiti, and Caracas, Venezuela.

    Premium Services for NY Travelers

    The additional flights build on American's recent investments in premium- class products and facilities used by New York-area travelers. For example:

    -- Passengers will get to enjoy American's Next Generation Business Class
    on the airline's 767-300 and 777 aircraft beginning this year, making
    business travel that much more comfortable for passengers on
    international flights originating from JFK.
    -- American's $20 million investment in its 767-200 aircraft flown
    between JFK and Los Angeles and JFK and San Francisco will provide
    approximately 11,000 new First Class seats annually, lighter and
    brighter interiors, and new inflight entertainment to complement the
    already redesigned First and Business Class transcontinental menus.
    -- Four Admirals Club® lounges - two at JFK, and one each at LaGuardia
    and Newark - offer customers a quiet oasis to work or relax before or
    after flights. A new Flagship Lounge at JFK for international First
    and Business Class passengers will open later this summer.
    -- American recently enhanced its Admirals Club and Flagship Lounge
    policy to allow full fare or AAdvantage Award*** Business Class
    passengers flying on three-class Transcontinental aircraft
    complimentary access into the Admirals Club lounge and full fare or
    AAdvantage Award*** First Class passengers complimentary access to its
    Flagship Lounge.
    -- More than 70 Self-Service Check-in machines are located at New York
    area airports, including 33 at JFK, 29 at LaGuardia and 10 at Newark.
    Last year, more than 3.2 million customers used the convenient
    machines to help speed them through the terminal and on to their
    flights. International check-in is available via self-service for
    passengers traveling beyond the U.S. from JFK and LaGuardia.
    Passengers can also purchase Admirals Club day passes, upgrades, and
    confirmed flight changes on the self-service machines.

    "American's new terminal at JFK is world class in every respect," said Chuck Imhof, American's Vice President of Passenger Sales - Greater New York. "From the dramatic 57,000-square foot lobby in the Main Terminal with its 65- foot ceiling, to the two new Admirals Club Lounges and Flagship Lounge providing approximately 30,000 square feet of luxury, the terminal is truly fitting of the stature of a great city like New York. All of us at American and American Eagle are thrilled that we can offer this to our customers."

    In the Community

    Together, American and American Eagle employ approximately 8,300 people in the New York area, and approximately 4,500 retirees. The airlines' presence indirectly supports an additional 182,000 jobs in the region, making the two airlines key participants in the area's economy. Overall, American and American Eagle combined to spend $1.75 billion in New York in 2006. The company is estimated to have an $11.1 billion impact on the New York economy.

    American's and American Eagle's impact in New York also is evident in community, civic and volunteer activities. American provides sponsorships and in-kind giving to organizations and events throughout the New York area such as Citymeals-on-Wheels, the Lincoln Center Theater, the annual Puerto Rico Day and Chinese New Year parades, the American Foundation for AIDS Research, the Alvin Ailey Dance Foundation, and Aaron Davis Hall Performing Arts. In addition, airline employees are involved in service organizations throughout the metropolitan area, helping to bring people together to build better communities and to enhance the area's quality of life.

    "American and American Eagle are proud to have been a part of the New York community - professionally and personally - for so many years," said Imhof. "We are committed to New York and grateful for the longtime support we have received here. And we look forward to providing our customers even more in the years ahead."

    Following is a summary of the new routes and service enhancements:

    New York Service Enhancements

    Date Destination Airline Change
    April 10 Atlanta American Airlines 1 additional daily
    flight (4 total)

    April 10 Raleigh/Durham American Airlines New Service - 1 daily flight
    plus 8 existing flights on
    American Eagle

    April 10 Cincinnati American Eagle New Service - 4 daily
    flights

    June 14- Port au Prince American Airlines 5 additional seasonal
    Sept. 5 flights per week (12 max)

    June 14 Caracas American Airlines 2 additional flights per
    week

    Aug. 15 San Francisco American Airlines 1 additional daily flight (6
    total)

    Sept. 5 Louisville American Eagle New Service - 2 daily
    flights

    Sept. 5 Las Vegas American Airlines New Service - 1 daily flight

    *Free Award Ticket Taxes & Fees:

    The passenger and/or the AAdvantage member is responsible for all taxes and fees, including Federal tax of $3.40 per takeoff and landing, airport fees of up to $18, and September 11th Security Fee of $2.50 per enplanement originating at a U.S. airport. For international/Puerto Rico/USVI destinations, additional taxes and fees up to $180 may apply. All award travel in conjunction with this promotion must be booked through AAdvantage® Reservations at 1-800-882-8880, and requires payment of a $15 award ticketing fee. Seats for award travel are subject to capacity controls and may not be available on all flights. Standard AAdvantage award terms and conditions apply. For complete offer terms and conditions, visit http://www.aa.com/offers .

    **Free Upgrade Offer Terms and Conditions:

    Purchase a qualifying Business Class ticket for travel on flights marketed and operated by American Airlines between New York (JFK) and London (LHR) through March 31, 2007, and receive an upgrade to First Class. A qualifying Business Class ticket is defined as a Business Class fare having the fare basis code "DUP". The DUP fare is subject to availability. If the DUP fare is available, customer will be confirmed in First Class for the same flight. The DUP fare may not be combined with any other discount. To qualify, travel must originate in New York (JFK). Travel may be either one way or round trip. Travel must end by midnight March 31, 2007. Offer applies only to new reservations. For complete terms and conditions, visit http://www.aa.com/offers .

    ***Admirals Club Enhancements:
    Excludes AAdvantage upgrades

    About American Airlines

    American Airlines is the world's largest airline. American, American Eagle and the AmericanConnection® airlines serve 250 cities in over 40 countries with more than 4,000 daily flights. The combined network fleet numbers more than 1,000 aircraft. American's award-winning Web site, AA.com, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld® Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve more than 600 destinations in over 135 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation (NYSE: AMR - News).

    AmericanAirlines, American Eagle, AmericanConnection, AA.com and AAdvantage are registered trademarks of American Airlines, Inc.

    About American Eagle

    American Eagle operates more than 1,800 daily flights to more than 160 cities throughout the United States, Canada, the Bahamas, Mexico and the Caribbean on behalf of American Airlines.

    AmericanAirlines® We know why you fly®

    Current AMR Corp. releases can be accessed on the Internet.
    The address is http://www.aa.com



    New York Market Snapshot
    February 2007

    American Airlines has served the New York market for more than 80 years. It understands the needs of New York passengers, offering them a global route network, competitive fares, and a long-standing commitment to the Greater New York community.

    American and American Eagle offer nonstop service to 58 destinations on 257 daily flights from five New York area airports, including:

    -- 121 daily departures from LaGuardia
    -- 91 daily departures from JFK
    -- 34 daily departures from Newark
    -- 8 daily departures from White Plains/Westchester County
    -- 3 daily departures from Newburgh/Stewart

    By September 2006, American and American Eagle will offer 61 destinations as they add Cincinnati, Louisville and Las Vegas to their route network.

    -- In addition, American's seasonal service to Rome will be year-round,
    and additional frequencies will have been added to Caracas and Port-
    au-Prince.

    Each year, American and American Eagle carry more than 16 million people to and from JFK, LaGuardia and Newark airports on more than 175,000 flights.

    -- From New York, American offers more daily flights to Dallas/Fort
    Worth, Los Angeles, Chicago, St. Louis, Miami and San Juan than any
    other airline.
    -- On an average daily basis, American offers 20 nonstop flights from
    New York to California.
    -- American offers more premium seats on transcontinental routes from
    New York than any other airline.
    - American offers the only three-class transcontinental service on
    widebody aircraft between New York and Los Angeles and between
    New York and San Francisco.

    American offers service from New York to 24 destinations beyond the U.S., including service to London, Paris, Rome, Zurich, Brussels and Tokyo.

    -- American offers more flights to London Heathrow than any other U.S.
    airline.
    -- American is the only U.S. airline to serve Tokyo and London's
    Heathrow Airport from JFK.
    -- American is the leading airline to the Caribbean (based on the number
    of flights).
    - American serves every major island in the Caribbean.

    American Airlines provides New York travelers with a convenient, comfortable and rewarding travel experience.

    -- American operates 40 Admirals Clubs® lounges in airports worldwide,
    including four in New York, with two at JFK, and one each at Newark
    and LaGuardia (the LaGuardia Admirals Club conference room is
    available for booking, and membership is not required).
    -- American has more than 70 Self-Service Check-in devices at its New
    York area airports: JFK - 33 devices; LaGuardia - 29; Newark - 10.
    International check-in is available via self-service for passengers
    traveling out of JFK and LaGuardia.
    -- In 2006, more than 3.2 million customers in New York used the
    machines.

    American's new, state-of-the-art terminal at JFK Airport will meet Greater New York's future travel needs.

    -- The first phase of American Airlines' new Terminal 9 at JFK Airport
    opened in 2005, and the second phase is due for completion in the
    summer of 2007.
    -- This $1.1 billion facility, with nearly 1.5 million square feet, will
    be world-class in every respect with features designed to provide
    outstanding service for both domestic and international travelers.
    The new JFK terminal will offer:
    - Thirty-six gates - 27 for jet operations, 19 of which can
    support international flights - and nine for regional jets.
    - A dramatic, 57,000 square-foot ticketing lobby in the Main
    Terminal, with a 65-foot ceiling and 101 ticketing positions.
    - Ten security checkpoint lanes that can process 1,925 passengers
    per hour.
    - An Admirals Club area in Concourse C of 11,000 square feet with
    seating for 185 people, and a second Admirals Club with 19,000
    square feet, plus a Flagship Lounge, for premium passengers in
    Concourse B.

    American Airlines plays a key role in New York's economy, generating $11.1 billion in economic activity(1).

    -- AMR spends over $680 million annually in payroll, including salaries
    and benefits, for its Greater New York based employees.
    -- In 2006 AMR paid nearly $135 million in rental and landing fees.
    -- Additionally, AMR spent over $1 billion in goods and services in the
    New York marketplace during 2006, for total spending of $1.75
    billion.
    -- American's presence supports over 182,000 jobs in the New York metro
    area(1). This occurs through our impact on local suppliers, consumer
    spending by employees, passenger spending, taxation, eased business
    transactions, and a strong environment for business growth.

    American is committed to the Greater New York community, which almost 13,000 AMR employees and retirees call home.

    -- American provides sponsorships and in-kind giving to many
    organizations and events in the New York area including Citymeals-on-
    Wheels, the Lincoln Center Theater, the American Foundation for AIDS
    Research, the Alvin Ailey Dance Foundation, and the Aaron Davis Hall
    for the performing arts.
    -- Additionally, American is also a supporter of the American Airlines
    Roundabout Theater, the American Ballet Theater, and the City Parks
    Foundation, to name just a few organizations.
    -- American highly values its relationships with New York's Hispanic
    communities, with which it has been closely involved for more than 28
    years.
    - The company is a sponsor of New York's Puerto Rico and Dominican
    parades, offering college scholarships in connection with these
    events.
    - American provides cargo space on its planes to Caribbean and
    Latin American locations for disaster relief efforts and
    transports physicians and medical supplies to these locations
    when there are emergency needs.
    - American is also active in the Hispanic Federation, which
    comprises 81 Hispanic health and human services agencies in New
    York, New Jersey and Connecticut.
    -- Other international groups and events in New York also receive
    support from American Airlines including the Japanese American
    Association of New York, the Japanese Chamber of Commerce, the
    Flushing Chinese Business Association, the Indian Day parade and the
    Western Indian/American Day carnival.
    -- American's employees work closely with health professionals -
    sometimes in other countries - to ensure that children are
    transported to medical facilities in New York and throughout the
    country.
    - Since the establishment of American's "Miles for Kids in Need"
    program, hundreds of children have been flown to New York City
    hospitals for critical care that is not available in their
    communities.
    -- American also supports New York-related activities and events that
    are affiliated with national organizations including St. Jude
    Children's Hospital, the Make-a-Wish Foundation, the Cystic Fibrosis
    Foundation, the Susan G. Komen Foundation, and Special Olympics,
    among others.

    (1) Based on a study commissioned by the Air Transport Association in
    2006, in the state of New York, every aviation job produces 22 jobs
    in the broader economy; every aviation direct dollar spent produces
    6.4 times of indirect and induced economical impact. See "Commercial
    Aviation and the American Economy" from March 2006 at
    http://www.airlines.org/economics/speci ... Impact.htm
    Ladies and gentlemen, this is your captain speaking. We have a small problem.
    All four engines have stopped. We are doing our damnedest to get them under control.
    I trust you are not in too much distress. —Captain Eric Moody, British Airways Flight 9

  2. #2
    Administrator PhilDernerJr's Avatar
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    Taking advantage of JetBlue's recent difficulty, huh? This could get intersting, although I think B6 will bounce back and AA will only have wasted their time on a lengthy press release.

    At least AA didn't fire out one press release for each route! haha
    Email me anytime at [email protected].

  3. #3
    Senior Member RDU-JFK's Avatar
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    The laundry list of AA's NYC facilities and routes was an interesting read, but they forgot to mention AA's LGA Concourses: Crap and Dump (C and D in the CTB).
    "I can't wait until tomorrow, cause I get better looking everyday"
    --Joe Namath

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    Looks to me like the folks in DFW just wanted to remind people that, with all the attention JetBlue is getting, AA is very much still in the NYC market and has invested considerably in the JFK project. For what it's worth I think the AA customer in NY is a bit different than the B6 customer, because of the international routes, 2-class service, large base of AAdvantage members etc I would expect they get more business travellers. Interesting they are goign to put money into the old 762s on the transcon, as I thought they were being phased out.

  5. #5
    Administrator PhilDernerJr's Avatar
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    Quote Originally Posted by Nonstop2AUH
    Interesting they are goign to put money into the old 762s on the transcon, as I thought they were being phased out.
    I wonder how much time they will add to the life of their 762s. As pointed out in another thread, they've not ordered the 787 to replace them yet.
    Email me anytime at [email protected].

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    For transcon, I was expecting them to go the way that UA and DL did and replace the 762s with 757s (or 738s) but keeping the old 76s might be a smart move. Some people, myself included, strongly prefer a widebody aircraft on flights of this length and AA is the only carrier with one on the transcon. Also, JFK to LAX and SFO are big markets for premium travelers, and the offering of both first and business is important here (although UA also has a 3 class service). That said, some upgrading of the 762s is apparently overdue as from what I hear the cabins are very tired looking.

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    Moderator Matt Molnar's Avatar
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    If I'm not mistaken, even if they ordered 787s today they wouldn't receive the first one for six or seven years, and the full order might not be complete until a few years after that, so those 75s and 76s are going to be with them for quite awhile.
    Ladies and gentlemen, this is your captain speaking. We have a small problem.
    All four engines have stopped. We are doing our damnedest to get them under control.
    I trust you are not in too much distress. —Captain Eric Moody, British Airways Flight 9

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    It would be nice if they made over the 762s with a longhaul quality product, but I imagine they won't invest that much since even their new 763 international business class is a bit short of state of the art. I had to fly to LAX and SFO often about 2 and a half years ago and I made it a point to search the schedule and find the UA services that were being operated with an international 763 (which had IFE in business class) but those days are long gone and I am sure market research shows only air-heads like us make ticket purchase decisions based on the aircraft...

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    I'd also look for more routes to be announced in the coming months from LGA & JFK.

    And why I'll agree that the C concourse at LGA is pretty crappy, I dont see whats really bad with D. I know that there were problems with the roof leaking over the past year, however that is fixed now. They have also added quite a few new shops and such right on the concourse. Id say D does pretty well for being so small, yet handling so many flights a day.
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  10. #10
    Senior Member RDU-JFK's Avatar
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    Quote Originally Posted by AA 777
    I'd also look for more routes to be announced in the coming months from LGA & JFK.

    And why I'll agree that the C concourse at LGA is pretty crappy, I dont see whats really bad with D. I know that there were problems with the roof leaking over the past year, however that is fixed now. They have also added quite a few new shops and such right on the concourse. Id say D does pretty well for being so small, yet handling so many flights a day.
    You are right---AA's concourses aren't as bad as A and B. D's pretty nice. Haven't been there in awhile--there's some more new shops past security in D?
    "I can't wait until tomorrow, cause I get better looking everyday"
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  11. #11
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    As for the LGA concourses, it's all how you look at it. I prefer to think of the CTB as a '64 World's Fair landmark from the early jet era, and while it's not the most convenient of terminals in the modern era, I understand why it's the way it is and happily deal with it while thinking back to an earlier day when there would have been 727s and BAC-111s parked at those gates.

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    I am happy to see American is still committed to the New York market. Delta and jetBlue have been so much more aggressive in this market in recent times. I think this is a very smart move on AA’s part.

    I wonder when all of AA’s new Terminal 9’s gates and concourses are complete at JFK if any of LGA’s traffic will move to the new facility at JFK?

    As a long time lover of the B762’s I was very excited to see American investing in them. The B762 is definitely the Trans. Con. aircraft. The current interiors could definitely use a face lift but the aircraft over all do still appear to be fairly good shape appearance wise.

    As far as B787’s for AA that is the Million dollar question that I would love to know the answer to. As others have mentioned above already I don’t there are any delivery slots available until like 2013. By 2013 Americans newest B763s will be 10 years old the oldest B762’s and B763’s will be between 25 and 27 years old.
    Train exceeding medium speed must at once reduce to that speed!

  13. #13
    Senior Member RDU-JFK's Avatar
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    I flew through JFK's T9 on Sunday after an AE flight, and after the long walk through the tunnel we emerged at the site of the immigration/custom facilities construction. Was pretty cool to see it all under construction, but how will domestic arrivals get to baggage claim after the facilities are open?
    "I can't wait until tomorrow, cause I get better looking everyday"
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