megatop412
2015-02-04, 08:14 PM
All,
Thought I would post this interesting little tidbit. Bought a roundtrip to MIA through Expedia. When I booked, it said that I had purchased first class on the leg back to PHL. At first I thought I had imagined it, so I re-booked it and there it was again: First Class. I knew this had to be wrong given what I was paying. But like a fool I remained hopeful, as if through some cosmic alignment of merger confusion and reservation system hiccups, I somehow had managed to beat the system, just this once. David defeats Goliath type of thing. Then I get this email today
http://image2.global.expediamail.com/lib/feca167675640c78/m/6/Logo_Expedia_US_221x60.jpg (http://click.global.expediamail.com/?qs=834c2fe94e863d45a778c699c7520ccb47aa8b4eba07a3 b8d903debbfee29c38546065044a0acba2)
http://image2.global.expediamail.com/lib/feca167675640c78/m/7/Logo_Mobile_Expedia_US_GW.jpg (http://click.global.expediamail.com/?qs=834c2fe94e863d45a778c699c7520ccb47aa8b4eba07a3 b8d903debbfee29c38546065044a0acba2)
Packages (http://click.global.expediamail.com/?qs=823f6e4de81b211342fa83c2559c9761be5e195ce51abb c961b6c9a02bab8d78aaca8f4db28b05f0)
Hotels (http://click.global.expediamail.com/?qs=823f6e4de81b21136de93191f5e7fe5a0ebfaa915d2a66 239768aa262961857bee9691e7ae0d4ba9)
Cars
Flights (http://click.global.expediamail.com/?qs=823f6e4de81b21139787334e0bed42385db2802b9e7070 899f3a4e19506301c0b08bc1013c956814)
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Rewards (http://click.global.expediamail.com/?qs=823f6e4de81b21136109e827f33be1aec0f1f2cb935ad7 aad541c11e2f5e5d978282591b3d217ed3)
Dear Valued Customer,
We are aware of a recent issue with your purchase of an Economy Class ticket for flights marketed by US Airways and sold on Expedia.
As a result of a US Airways/American Airlines merger-related system issue, the class of service displayed for your Economy Class ticket (both at the time of purchase, as well as on your itinerary) indicate that the ticket is in a class other than Economy.
The class of service for this itinerary is Economy. Should you wish to cancel this reservation, American Airlines/US Airways have authorized Expedia to issue a refund without penalties. However, you must contact Expedia no later than Friday, February 13, 2015 to process this refund. Please call Expedia Customer Service at 1-877-261-3523.
If you wish to continue your travel in the Economy Class cabin, please be assured that your travel is purchased and confirmed.
Thank you,
Expedia Travel Support
Joke's on me! Oh well, if I get there and back in one piece that's just fine with me. This ever happen to anyone else?
Thought I would post this interesting little tidbit. Bought a roundtrip to MIA through Expedia. When I booked, it said that I had purchased first class on the leg back to PHL. At first I thought I had imagined it, so I re-booked it and there it was again: First Class. I knew this had to be wrong given what I was paying. But like a fool I remained hopeful, as if through some cosmic alignment of merger confusion and reservation system hiccups, I somehow had managed to beat the system, just this once. David defeats Goliath type of thing. Then I get this email today
http://image2.global.expediamail.com/lib/feca167675640c78/m/6/Logo_Expedia_US_221x60.jpg (http://click.global.expediamail.com/?qs=834c2fe94e863d45a778c699c7520ccb47aa8b4eba07a3 b8d903debbfee29c38546065044a0acba2)
http://image2.global.expediamail.com/lib/feca167675640c78/m/7/Logo_Mobile_Expedia_US_GW.jpg (http://click.global.expediamail.com/?qs=834c2fe94e863d45a778c699c7520ccb47aa8b4eba07a3 b8d903debbfee29c38546065044a0acba2)
Packages (http://click.global.expediamail.com/?qs=823f6e4de81b211342fa83c2559c9761be5e195ce51abb c961b6c9a02bab8d78aaca8f4db28b05f0)
Hotels (http://click.global.expediamail.com/?qs=823f6e4de81b21136de93191f5e7fe5a0ebfaa915d2a66 239768aa262961857bee9691e7ae0d4ba9)
Cars
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Rewards (http://click.global.expediamail.com/?qs=823f6e4de81b21136109e827f33be1aec0f1f2cb935ad7 aad541c11e2f5e5d978282591b3d217ed3)
Dear Valued Customer,
We are aware of a recent issue with your purchase of an Economy Class ticket for flights marketed by US Airways and sold on Expedia.
As a result of a US Airways/American Airlines merger-related system issue, the class of service displayed for your Economy Class ticket (both at the time of purchase, as well as on your itinerary) indicate that the ticket is in a class other than Economy.
The class of service for this itinerary is Economy. Should you wish to cancel this reservation, American Airlines/US Airways have authorized Expedia to issue a refund without penalties. However, you must contact Expedia no later than Friday, February 13, 2015 to process this refund. Please call Expedia Customer Service at 1-877-261-3523.
If you wish to continue your travel in the Economy Class cabin, please be assured that your travel is purchased and confirmed.
Thank you,
Expedia Travel Support
Joke's on me! Oh well, if I get there and back in one piece that's just fine with me. This ever happen to anyone else?