mirrodie
2008-03-28, 09:42 AM
OK, so like Eric and Matt, I had a problem with my lens. The front inner black ring, just inside the front aspect of the lens, was loose. Plus I felt maybe my shots were a bit soft but I want sure.
Rather than send it in, and on Matt's great advice, I had a day off and drove the lens into NJ. A family trip. I didnt want to ship it and have something happen, whereas if they ship it and something happens, its more an issue on their end.
Matt's advice was bring your other equipment as they clean it for you free.
So I got there, the estimate is below. They took my camera and attached lens and they kept it an hour while we went nearby to get lunch. Came back, picked up camera and short lens, all cleaned.
Got the 100-400 back today, will play with it this weekend. But its back.
Of interest, they gave me the estimate and charged me the amount upon arrival, without even really looking at the lens. YMMV
--------------------------------------------------------------------------------
Examination / Request Details:
Summary of Charges:
A loose element inside the lens, near the front. Also, pictures seems bit blurred now, perhaps as a result,CK ALL FUNCTIONS.
Parts
$ 0.00
Labor
$ 168.00
Service / Work Type:
Charge , Repair
Sub Total
$ 168.00
Equipment Received:
EF 100-400 4.5-5.6 L IS
Sales Tax
$ 14.49
Serial #:
291807
Shipping
$ 16.29
P.O.#:
 
Total Due
$ 198.78
Accessories Received:
F/R CAP FILTER COLLAR
 
This section should only be used when mailing or faxing your payment information. Please, do not reply to this email with credit card information.
Received:
March 20, 2008
Signature: ______________________________
Amount Due:
$ 198.78
Rather than send it in, and on Matt's great advice, I had a day off and drove the lens into NJ. A family trip. I didnt want to ship it and have something happen, whereas if they ship it and something happens, its more an issue on their end.
Matt's advice was bring your other equipment as they clean it for you free.
So I got there, the estimate is below. They took my camera and attached lens and they kept it an hour while we went nearby to get lunch. Came back, picked up camera and short lens, all cleaned.
Got the 100-400 back today, will play with it this weekend. But its back.
Of interest, they gave me the estimate and charged me the amount upon arrival, without even really looking at the lens. YMMV
--------------------------------------------------------------------------------
Examination / Request Details:
Summary of Charges:
A loose element inside the lens, near the front. Also, pictures seems bit blurred now, perhaps as a result,CK ALL FUNCTIONS.
Parts
$ 0.00
Labor
$ 168.00
Service / Work Type:
Charge , Repair
Sub Total
$ 168.00
Equipment Received:
EF 100-400 4.5-5.6 L IS
Sales Tax
$ 14.49
Serial #:
291807
Shipping
$ 16.29
P.O.#:
 
Total Due
$ 198.78
Accessories Received:
F/R CAP FILTER COLLAR
 
This section should only be used when mailing or faxing your payment information. Please, do not reply to this email with credit card information.
Received:
March 20, 2008
Signature: ______________________________
Amount Due:
$ 198.78