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View Full Version : My Macbook Pro is Broke :(



Alex T
2008-01-20, 02:07 AM
Well... Only a year after getting my Macbook Pro it broke :(

I was watching a movie on the laptop, when out of the blue it froze, it got so hot I almost burnt my lap. It then made the dreaded sound no one wants to hear from a laptop *click, click click*" Then it shut down and blacked out.

I thought "oh crap"... I tried to restart, turn it off, but no just froze at a black screen. Once in awhile made the clicking sound while my DVD was in it. I thought yep its fried :(

I unplugged it to let it cool and took the battery out. Then next day I tried to turn it on, I only got a gray screen and then even worse, the dreaded blinking file/folder with a question mark on it. Having worked with Macs before I knew usually if you saw that, combined with the clicking sound..your computer is done for. Hard drive is gone.

Luckily I have apple care, so I'm gonna call them Monday and find out what to do exactly. I really fear I have lost all my music and pictures on my laptop, this is gonna majorly suck.

Alex

moose135
2008-01-20, 02:12 AM
Should have gotten a PC :D :D :D

Alex T
2008-01-20, 02:15 AM
Should have gotten a PC :D :D :D

I have one and it sucks so much It's not even funny.

The mac, this is the ONLY problem I have had with it.

Alex

PhilDernerJr
2008-01-20, 10:01 AM
Sorry to hear. Losing your computer is a horrible experience.

Derf
2008-01-20, 11:23 AM
Sorry to hear. Losing your computer is a horrible experience.
It is not as bad if you have a pastel colored mac.


Being a certified mac hardware guy and certified on almost all laptop/pc/servers/printers/monitors.....well I can go on all day.....

you should not be worried about the data that much...PC Froze then got really hot...... a hard drive will not make the laptop hot. There is a good chance that your hard drive is NOT damaged. the question is... do you know a friend with a mac book that will let you plug your hard drive into?

Cheers, it is probably just the mac...HDD is probably good! I give it a good probability!

Alex T
2008-01-24, 04:22 PM
Well folks more updates. I spoke to APPLE, and my Hard Drive is completely wiped out, I lost all my pictures and music :(

It was not an apple problem. The DVD I was watching was the culprit of the problem. It wasn't apple mac os x compatible and literally made the hard drive eat itself out.

As an FYI the DVD was THE AVIATOR.

Alex

RDU-JFK
2008-01-24, 04:27 PM
Well folks more updates. I spoke to APPLE, and my Hard Drive is completely wiped out, I lost all my pictures and music :(

It was not an apple problem. The DVD I was watching was the culprit of the problem. It wasn't apple mac os x compatible and literally made the hard drive eat itself out.

As an FYI the DVD was THE AVIATOR.

Alex

Does that mean you can't watch DVD's on a MAC?

Matt Molnar
2008-01-24, 04:31 PM
Why would a DVD cause the hard drive to self destruct?

hiss srq
2008-01-24, 04:35 PM
Looks like your Apple is actually a lemon.

All jokes aside I am sorry for the loss Alex. Computer issues are not fun.

Alex T
2008-01-24, 04:59 PM
The DVD THE AVIATOR is not MAC OS X compatible for some strange reason. Not EVERY DVD is like The Aviator.

When the rep asked what I was specifically doing at the exact moment of the shut down I explained I was watching a DVD Movie, he asked me to look at the back of the DVD and I skimmed it and went over a line in VERY small print, "THIS DVD/ROM IS NOT COMPATIBLE FOR APPLE OS X SOFTWARE/PROGRAMS"

He then goes, oh boy, and thinks it was the culprit because I had NO OTHER problems with the laptop for over a year and then this happened.
Alex

Midnight Mike
2008-01-24, 05:14 PM
Well folks more updates. I spoke to APPLE, and my Hard Drive is completely wiped out, I lost all my pictures and music :(

It was not an apple problem. The DVD I was watching was the culprit of the problem. It wasn't apple mac os x compatible and literally made the hard drive eat itself out.

As an FYI the DVD was THE AVIATOR.

Alex

Sorry about the computer! Sheesh these days, losing a computer is like losing a pet...

Alex T
2008-01-24, 06:20 PM
Hahah I know.

It just sucks I have to change all the music, and I lost all my photos.

But not the worst thing that happened me, god knows that.

Alex

moose135
2008-01-24, 06:30 PM
It just sucks I have to change all the music, and I lost all my photos.

Did you have any of it backed up? That's something we should all do - I know I've been lax about it in the past, but I'm getting better. I got a 160mb external drive about a year ago after my work PC had a hard drive crash, that I use for semi-regular backups, and I just got a 500mb external drive that I'm devoting solely to photo storage (no, I'm nowhere near filling that up yet!).

nwafan20
2008-01-24, 06:59 PM
It just sucks I have to change all the music, and I lost all my photos.

Did you have any of it backed up? That's something we should all do - I know I've been lax about it in the past, but I'm getting better. I got a 160mb external drive about a year ago after my work PC had a hard drive crash, that I use for semi-regular backups, and I just got a 500mb external drive that I'm devoting solely to photo storage (no, I'm nowhere near filling that up yet!).

Boy, I'm a bit surprised how you couldn't fill 500MB (1/2 of a GB) ;) haha

But seriously Alex, sorry for your loss. It sort of is your Macs fault, they didn't program their operating system to accept all DVD formats! Next time buy a Windows :D

moose135
2008-01-24, 07:06 PM
Boy, I'm a bit surprised how you couldn't fill 500MB (1/2 of a GB) ;) haha

Yeah, that should have been a 500GB drive :oops:
Of course, my first PC had a 10MB (that's right, ten megabyte) hard drive and 5 1/4" floppy disks...

nwafan20
2008-01-24, 07:12 PM
Yeah, my first computer went something like this:

200 MHz processor
1 GB Hard Drive
16 MB ram

And it cost us $1,350

Sure is interesting to see the way computers have advanced in technology and price!

Derf
2008-01-25, 10:23 AM
The DVD THE AVIATOR is not MAC OS X compatible for some strange reason. Not EVERY DVD is like The Aviator.

When the rep asked what I was specifically doing at the exact moment of the shut down I explained I was watching a DVD Movie, he asked me to look at the back of the DVD and I skimmed it and went over a line in VERY small print, "THIS DVD/ROM IS NOT COMPATIBLE FOR APPLE OS X SOFTWARE/PROGRAMS"

He then goes, oh boy, and thinks it was the culprit because I had NO OTHER problems with the laptop for over a year and then this happened.
Alex

The DVD did NOT DO THIS, if it did you would have see lots of lawsuts....this guy did not know what he was talking about. If you are reading a DVD, it will not trash your hard drive...if you try to install software from a dvd, it may or may not be compatible. If you run bad software you may have unique problems.....but should never by just running a DVD movie.

I would never let this tech guy touch my equipment!!!!

P.S. I am certified Mac hardware.....and hold over 1500+ PC certs..... and do not like to cut people down....but this guy just gave you crap....IT IS NOT SOFTWARE COMPATABLE MEANING: the extras only were written for PC. Checked the knowledge base and the only real problems with it in Mac X are screen ratio problems and no mac software included on the DVD.

Derf
2008-01-25, 10:31 AM
Yeah, my first computer went something like this:

200 MHz processor
1 GB Hard Drive
16 MB ram

And it cost us $1,350

Sure is interesting to see the way computers have advanced in technology and price!

I had a IT/994A, 4 commodore 64's

then I made an PC from broken parts
(from memory)
8088 processor W/8087co processor
16k of ram
duel 180k single sided 5.25 floppys
Mono graphics
Printer port
5 Internal 8-bit ISA slots.

(I made about 3 of these)
then we started smoking with the 286!!!!
ahhhhh, those were the days...

hiss srq
2008-01-25, 10:36 AM
Yeah, my first computer went something like this:

200 MHz processor
1 GB Hard Drive
16 MB ram

And it cost us $1,350

Sure is interesting to see the way computers have advanced in technology and price!

I had a IT/994A, 4 commodore 64's

then I made an PC from broken parts
(from memory)
8088 processor W/8087co processor
16k of ram
duel 180k single sided 5.25 floppys
Mono graphics
Printer port
5 Internal 8-bit ISA slots.

(I made about 3 of these)
then we started smoking with the 286!!!!
ahhhhh, those were the days...

By those standards I am on a goverment super computer right now. LOL

T-Bird76
2008-01-25, 10:39 AM
Yeah, my first computer went something like this:

200 MHz processor
1 GB Hard Drive
16 MB ram

And it cost us $1,350

Sure is interesting to see the way computers have advanced in technology and price!

I had a IT/994A, 4 commodore 64's

then I made an PC from broken parts
(from memory)
8088 processor W/8087co processor
16k of ram
duel 180k single sided 5.25 floppys
Mono graphics
Printer port
5 Internal 8-bit ISA slots.

(I made about 3 of these)
then we started smoking with the 286!!!!
ahhhhh, those were the days...

By those standards I am on a goverment super computer right now. LOL

I wouldn't give the Gov't that much credit Ryan... LOLOL

Derf
2008-01-25, 10:42 AM
That would not supprise me.... I actually had every call possible for PC repair... I ACTUALLY HAD A "can not find anykey" and "I broke my cup holder"......SERIOUSLY! I had some long stories about repairs that I can never forget.

Derf
2008-01-25, 10:42 AM
I wouldn't give the Gov't that much credit Ryan... LOLOL

Yea, I was supprised he did not have a Tandy!

Alex T
2008-01-25, 03:20 PM
Derf-

He never confirmed it was the DVD, but was clue-less as to what happened and made the comment that it could be the DVD, but he never confirmed it was. He was actually very helpful with me, spent almost 2 hours on the phone trying to get it to work for me, and the computer was just not doing anything.

Why would there be lawsuits? The DVD specifically warned in bold on the back that it wasn't compatible. This woulldn't be Mac's fault either if it was the DVD.

Alex

T-Bird76
2008-01-25, 03:24 PM
Alex my dear...we all know why your laptop bite the big one...you have a fetish for porn...you overloaded the hard drive, got a bad file and now its gone. Just fess up!

hiss srq
2008-01-25, 03:32 PM
Alex, I warned you about downloading from that site.

Alex T
2008-01-25, 04:17 PM
Har..Har..Har..

Would be funny if I actually DID download Porn on my laptop, but I didn't.

So next guess please! :roll:

Alex

Matt Molnar
2008-01-25, 05:12 PM
Why would there be lawsuits? The DVD specifically warned in bold on the back that it wasn't compatible.
If Macs were constructed in a way that playing a standard widely sold DVD could destroy the hard drive, there would be lawsuits. I've searched on Google for other instances of DVDs and specifically The Aviator killing Macs and couldn't find anything...for a movie like that of which a few million copies have been sold, you wouldn't be the only one with this problem. Most likely your drive just died because sometimes they do. A friend of mine has gone through a couple of hard drives and a motherboard on his MBP in only a year and a half...Apple has promised to give him a new one if it happens again. I have heard of stories about the slot loader being screwed up by mini-DVDs and certain other types, but that only affected the DVD drive, nothing else.

Alex T
2008-01-25, 05:16 PM
Why would there be lawsuits? The DVD specifically warned in bold on the back that it wasn't compatible.
If Macs were constructed in a way that playing a standard widely sold DVD could destroy the hard drive, there would be lawsuits. I've searched on Google for other instances of DVDs and specifically The Aviator killing Macs and couldn't find anything...for a movie like that of which a few million copies have been sold, you wouldn't be the only one with this problem. Most likely your drive just died because sometimes they do. A friend of mine has gone through a couple of hard drives and a motherboard on his MBP in only a year and a half...Apple has promised to give him a new one if it happens again. I have heard of stories about the slot loader being screwed up by mini-DVDs and certain other types, but that only affected the DVD drive, nothing else.

This website, someone else also had a DVD problem, in fact the exact thing that happened to him, happened to me.

http://ocaoimh.ie/2007/08/17/the-blinki ... bad-right/ (http://ocaoimh.ie/2007/08/17/the-blinking-folder-and-question-mark-is-bad-right/)

He was watching Bourne Supremacy, I'd have to look on the DVD to see if it is mac compatible.

Not to say it is the only problem.

It sure is quite ironic though one has to admit, my Mac failed watching a DVD where the DVD states specifically to not use it on a mac OS X program. I looked at every DVD I have used in the laptop the past year, the aviator was the only one to have the warning.

Alex

hiss srq
2008-01-25, 05:22 PM
Airplane skin flicks will occasionally do that to a computer. Espesially when you put Leonardo on the screen. If I were a computer I would vomit my insides as well.