TallDutch
2007-10-31, 03:54 AM
RYANAIR have been voted the worst airline by UK travellers for the second year running.
A third of Brits polled by travel website TripAdvisor said the Irish no-frills airline were their least favourite.
The reasons given were delays and cancellations, unfriendly staff, uncomfortable seats and poor legroom.
US Airways were voted the least favourite worldwide airline over Ryanair, who came bottom last year.
Meanwhile, British Airways, who were voted favourite last year, slipped to third place but were voted top airline by travellers outwith the US. American Airlines were voted the worldwide favourite.
Both scored because of their friendly and helpful staff, good arrival and departure records and comfortable seats.
British travellers rated personal comfort more important than others.
Heathrow and Chicago's O'Hare were nominated the world's least favourite airports with Amsterdam's Schiphol rated the best.
Airport plus points included clean toilets and good parking.
http://www.dailyrecord.co.uk/news/busin ... -20030328/ (http://www.dailyrecord.co.uk/news/business-news/2007/10/30/ryanair-are-voted-worst-airline-86908-20030328/)
A third of Brits polled by travel website TripAdvisor said the Irish no-frills airline were their least favourite.
The reasons given were delays and cancellations, unfriendly staff, uncomfortable seats and poor legroom.
US Airways were voted the least favourite worldwide airline over Ryanair, who came bottom last year.
Meanwhile, British Airways, who were voted favourite last year, slipped to third place but were voted top airline by travellers outwith the US. American Airlines were voted the worldwide favourite.
Both scored because of their friendly and helpful staff, good arrival and departure records and comfortable seats.
British travellers rated personal comfort more important than others.
Heathrow and Chicago's O'Hare were nominated the world's least favourite airports with Amsterdam's Schiphol rated the best.
Airport plus points included clean toilets and good parking.
http://www.dailyrecord.co.uk/news/busin ... -20030328/ (http://www.dailyrecord.co.uk/news/business-news/2007/10/30/ryanair-are-voted-worst-airline-86908-20030328/)