Matt Molnar
2007-09-25, 11:25 AM
Overcrowded Heathrow Pins Hopes on Terminal 5 (http://www.nytimes.com/2007/09/25/business/worldbusiness/25heathrow.html?ex=1348372800&en=f7c3ad269cf7447e&ei=5088&partner=rssnyt&emc=rss)
By JULIA WERDIGIER
Published: September 25, 2007
LONDON, Sept. 24 — Both British Airways and Heathrow Airport in London have a lot riding on the new Terminal 5 when it opens on March 27.
The airport, one of the busiest in the world, has been running at overcapacity for years. And travelers, angry at the long security lines, flight delays and baggage problems, have been flocking to smaller regional airports like Stansted and Luton and using more budget airlines. Because Heathrow serves as the hub for British Airways, that carrier has been most affected by the airport’s shortcomings.
Terminal 5 is not only supposed to alleviate many of those problems. Its bright and airy design and retail outlets from stores like Prada and Tiffany and a restaurant run by a Michelin-star chef are also expected to lure passengers. More... (http://www.nytimes.com/2007/09/25/business/worldbusiness/25heathrow.html?ex=1348372800&en=f7c3ad269cf7447e&ei=5088&partner=rssnyt&emc=rss)
By JULIA WERDIGIER
Published: September 25, 2007
LONDON, Sept. 24 — Both British Airways and Heathrow Airport in London have a lot riding on the new Terminal 5 when it opens on March 27.
The airport, one of the busiest in the world, has been running at overcapacity for years. And travelers, angry at the long security lines, flight delays and baggage problems, have been flocking to smaller regional airports like Stansted and Luton and using more budget airlines. Because Heathrow serves as the hub for British Airways, that carrier has been most affected by the airport’s shortcomings.
Terminal 5 is not only supposed to alleviate many of those problems. Its bright and airy design and retail outlets from stores like Prada and Tiffany and a restaurant run by a Michelin-star chef are also expected to lure passengers. More... (http://www.nytimes.com/2007/09/25/business/worldbusiness/25heathrow.html?ex=1348372800&en=f7c3ad269cf7447e&ei=5088&partner=rssnyt&emc=rss)