mirrodie
2007-06-18, 10:12 PM
A few nights ago, I was on the phone and in the process of upgrading some of my seats on a flight.
So after a few moments, the AAgent put me on hold so that she could finalize the details.
Meanwhile, I was logged into aa.com, peroidically refreshing the page.
After a few moments, I saw my reservation details change to reflect the reservation changes. As I was still on hold and started to choose my seats.....
The AAgent came back on and politely asked, "SIr, are you online right now?"
-"yes."
"Can you please hold off what you are doing? You're kicking me out of the system."
How about that? I didnt realize my actions on the net were so 'real-time' that they can affect the AAgent on the other side!
So after a few moments, the AAgent put me on hold so that she could finalize the details.
Meanwhile, I was logged into aa.com, peroidically refreshing the page.
After a few moments, I saw my reservation details change to reflect the reservation changes. As I was still on hold and started to choose my seats.....
The AAgent came back on and politely asked, "SIr, are you online right now?"
-"yes."
"Can you please hold off what you are doing? You're kicking me out of the system."
How about that? I didnt realize my actions on the net were so 'real-time' that they can affect the AAgent on the other side!