Posts Tagged ‘customer service’
 

 
Otto at the controls.

Blowup Girlfriends Fly Free On Southwest

A Twitter exchange clarifies the airline's policy on air-filled companions.
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Virgin America President & CEO David Cush, center, is greeted by Virgin Group founder Sir Richard Branson, left, in Philadelphia. (Photo by Manny Gonzalez/NYCAviation)

Virgin America CEO David Cush Chats Candidly About Airline’s Website Meltdown, Future of In-Flight WiFi

We sat down with Virgin America President and CEO David Cush to chat about the airline's recent IT meltdown, their reputation for raucous route launches and how many people really use in-flight WiFi.
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