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Thread: Advice on camera repair?

  1. #1
    Moderator mirrodie's Avatar
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    Advice on camera repair?

    So I have to fix my 17-85 IS lens looked at.


    Should I just send to Canon In NJ?

    OR are there local reputable dealers that I can expect an expedient and
    similarly priced repair from?


    The last time I had an issue with my 100-400 IS, I took it into Canon, in NJ for repair and I drove it in.

    With this lens, I dont want to take a drive and want to try avoid mailing unless strongly advised otehrwise.


    advice please?
    And I, I took the path less traveled by
    and that has made all the difference......yet...
    I have a feeling a handle of people are going to be very interested in what I post in the near future.

    http://www.jetphotos.net/showphotos.php?userid=187

  2. #2
    Senior Member NIKV69's Avatar
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    I don't let anyone but the manufacturer touch my stuff. New headquarters in Melville won't be done for a few more months huh?

    Nothing wrong with mailing it to NJ IMO.
    'My idea of a good picture is one that's in focus and of a famous person doing something unfamous.' Andy Warhol

  3. #3
    Senior Member Derf's Avatar
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    I agree with Nick, I would let nobody else touch my optics
    The three most common expressions in aviation are, "Why is it doing that?", "Where are we?" and "Oh Crap".

  4. #4
    Moderator mirrodie's Avatar
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    I did a quick search online and agree, gonna mail it in.



    But Fred, I want to TOUCH your optics. I want to be YOUR eye doctor! ;) I am very gentle.
    And I, I took the path less traveled by
    and that has made all the difference......yet...
    I have a feeling a handle of people are going to be very interested in what I post in the near future.

    http://www.jetphotos.net/showphotos.php?userid=187

  5. #5
    Moderator mirrodie's Avatar
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    Or I can do it myself (the repair)

    http://www.doekle.nl/canon_17_85_IS_repair.html



    Oh, dear, I'll stick to the eyes!
    And I, I took the path less traveled by
    and that has made all the difference......yet...
    I have a feeling a handle of people are going to be very interested in what I post in the near future.

    http://www.jetphotos.net/showphotos.php?userid=187

  6. #6
    Senior Member Derf's Avatar
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    Quote Originally Posted by mirrodie View Post
    I did a quick search online and agree, gonna mail it in.



    But Fred, I want to TOUCH your optics. I want to be YOUR eye doctor! ;) I am very gentle.
    Do not talk dirty to me!!!
    The three most common expressions in aviation are, "Why is it doing that?", "Where are we?" and "Oh Crap".

  7. #7
    Moderator mirrodie's Avatar
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    Update!

    I sent my lens into Canon earlier this week. On Monday.

    I received it yesterday and my lens, a five year old Canon 17 85 mm IS lens, was fixed for free!!

    I sent them both the camera body and the lens. The lens came back looking so pristine new that I thought it was new. The camera body was clean it appears as well.

    In my opinion, Canon gets the highest marks. I told them that I wasn't sure how old the lens was. But they did it as a warrantee repair.

    ...Meanwhile I'm fighting Honda on a mirror issue that falls within their structured warranty. And I have to go to corporate now. At least some companies still deliver remarkable service.....

  8. #8
    Senior Member Derf's Avatar
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    Awesome....very happy to hear Canon is working on keeping customers. Very Good to hear!
    The three most common expressions in aviation are, "Why is it doing that?", "Where are we?" and "Oh Crap".

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