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Thread: JetBlue to fix E-190 software issues

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    Senior Member moose135's Avatar
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    JetBlue to fix E-190 software issues

    http://www.newsday.com/business/ny-bzje ... -headlines

    JetBlue will briefly sideline new jets for software fix
    BY JAMES BERNSTEIN
    [email protected]
    March 6, 2007, 3:05 PM EST

    JetBlue Airways Corp., still smarting from its poor performance at Kennedy Airport after a Valentine's Day ice and snow storm, said Tuesday it will begin briefly sidelining its new 100-seat Embraer jets to fix software problems.

    Todd Burke, a spokesman for Forest Hills-based JetBlue, said that the software problems do not interfere with the safe operations of the Brazilian-built E-190s, short-to-medium haul passenger jets.

    JetBlue has 25 E-190s and others on order.

    Burke said that the software fixes will be made beginning this week and continue into April.

    No flight cancellations or delays are anticipated, Burke said.

    The software problems will be fixed at a JetBlue maintenance facility in Nashville when each E-190 comes is in for routine maintenance work anyway.

    JetBlue has contracted with ExpressJet Holdings Inc. for four 50-seat aircraft to replace the E-190s as they are fixed two at a time, Burke said. "We have seen a pattern of software issues with the plane and we're taking proactive steps" to deal with the matter, Burke said. "We're trying to get ahead of this."

    Burke stressed that the planes are not going out of service, but each will be worked on at Nashville for 24 to 48 hours and then resume flying. Burke declined to discuss the nature of the software problems, but Bloomberg news reported that the difficulties involve some incorrect instrument readings.

    JetBlue had ordered 100 Embraer aircraft to compliment its fleet of 99 Airbus planes. Burke said that future deliveries of Embraers will come with the software modifications.

    After the Valentine's Day snow and ice storm, JetBlue canceled 1,102 flights, stranding thousands at Kennedy, some on grounded planes for as long as 10 hours. The airline repeatedly apologized for the episode and has offered vouchers to affected passengers.

    It has also adopted a Customer Bill of Rights to help make sure nothing like the Valentine's Day meltdown ever occurs again.

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    Senior Member Iberia A340-600's Avatar
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    There is talk over at Airliners that Expressjet will fly a couple of ERJ-145's for jet Blue while this is happening.

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    Re: JetBlue to fix E-190 software issues

    Quote Originally Posted by moose135
    JetBlue has contracted with ExpressJet Holdings Inc. for four 50-seat aircraft to replace the E-190s as they are fixed two at a time, Burke said. "
    According to the article, that is correct.
    nwa FOREVER!

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    Senior Member Iberia A340-600's Avatar
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    Re: JetBlue to fix E-190 software issues

    Quote Originally Posted by nwafan20
    Quote Originally Posted by moose135
    JetBlue has contracted with ExpressJet Holdings Inc. for four 50-seat aircraft to replace the E-190s as they are fixed two at a time, Burke said. "
    According to the article, that is correct.
    Hah, whoops did not see that.

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    No problem! We all miss things sometimes.
    nwa FOREVER!

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    These two were at the remote B6 terminal this morning:


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    Senior Member RDU-JFK's Avatar
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    Will they contact customers if their flight will be affected? How can we find this info out?
    "I can't wait until tomorrow, cause I get better looking everyday"
    --Joe Namath

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    Senior Member Ari707's Avatar
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    how do you replace a 100 seat plane with a 45 seat plane??? 2 flights for every one?
    Overheard on JFK TOWER - S Turns are fine, U-Turns are bad....

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    Good Question. Looks like lots of people will be bumped if not! So how long are the EMB 190s supposed to be sidelined for?
    In loving memory of Casey Edward Falconer
    May 16, 1992-May 9, 2012

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    Yes, two RJ per 190, and each person traveling on the RJ will be getting a 25 dollar voucher for loss of TV on board.

    Alex
    www.southwest.com Bags Fly Free. Anytime, Anywhere on Southwest Airlines. Share the LUV!

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    Administrator PhilDernerJr's Avatar
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    Quote Originally Posted by JetBlueAirwaysFan
    Good Question. Looks like lots of people will be bumped if not! So how long are the EMB 190s supposed to be sidelined for?
    As it said earlier in the article, each one will be out of service for 2 days at a time.
    Email me anytime at [email protected].

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    Senior Member hiss srq's Avatar
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    I was waiting for this. Regionals and earlier operators of the 170 and 190 fleet have already started this progress abait without publicly telling. The 170 and 190 have a lot of bugs in several systems. A big one being the nose gear steering systems and microswitches related to them. Another one is Temp. related false readouts from what I understand.
    Southwest Airlines-"Once it pop's it's time to stop" Southwest Airlines-"Our Shamu's are almost real" Southwest Airlines -"We blow our top real easy" Southwest Airlines- "You can't top us..... really"

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    And how long will they be doing these improvements on the E190s? They will each take two days but how long will it take to get all of them done?
    In loving memory of Casey Edward Falconer
    May 16, 1992-May 9, 2012

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    Senior Member Tom_Turner's Avatar
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    Ah, this is where I read the news. About a week or so at JFK I noticed an Express Jet on approach. Happy to see it, but didn't wonder too much what it was doing there - after all it IS JFK.. nearly everything will show up there sooner or later - especailly as a one off. But then a half hour later theres another!!

    The Express Jet colors look pretty good in person...better than what we're used to on these types anyway.

    Tom
    "Keep 'em Flying"

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    Senior Member hiss srq's Avatar
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    Jetaquafresh!
    Southwest Airlines-"Once it pop's it's time to stop" Southwest Airlines-"Our Shamu's are almost real" Southwest Airlines -"We blow our top real easy" Southwest Airlines- "You can't top us..... really"

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