Ahhh, they are showing off their true colors right off the bat.
Lesson for all here to know!
Ahhh, they are showing off their true colors right off the bat.
Lesson for all here to know!
"my finger on the shutter button, while my eye is over my shoulder"
Originally Posted by FlyingColors
That's exactly it Mike. I mean, if they can't answer back a simple email, then they are nuts if they think I'll give them my business.
And I, I took the path less traveled by
and that has made all the difference......yet...
I have a feeling a handle of people are going to be very interested in what I post in the near future.
http://www.jetphotos.net/showphotos.php?userid=187
Mack Camera Experience Is A Disaster
Below is my camera I sent to Mack Camera for repair (taken off Mack Repair Web Site) it will be going on two months Date Entered: 10/30/07 and the camera has not been looked at. I called numerous times talk to a Manager Sandra she promised me that the camera will be repaired three weeks ago and sent back to me now she will not respond to my emails or phone calls. I use this camera has my main camera for work I am a Press Photographer and I have begged Mack to please please repair my camera and send it back. I will keep everyone posted and see if I do receive my camera back repaired one thing good the major newspaper I work for wants to do a feature story on Mack I said lets see and wait. Below is a copy of the email from Mack I omitted the serial number and work order number for obvious reasons. This experience has been a disaster for me and my family :cry: :cry: :cry: :cry:
Date Entered: 10/30/07
Equipment Item 1
Make CANON
Model EOS1 D MARK II
As Of Date 12/17/07
Status Location: SHIPPING
Notes The unit is in line for a technician to be repaired.
Hi and welcome.
If at all possible you should go there and just collect your camear as is, and send it to Canon.
Because you know what, Its going to have to go to Canon 9 out of 10 times after the Mack butcher gets done with it.
Cut your losses and move on, get your camera back!
I wish B&H would stop pushing this warranty company. It makes them look bad for selling it.
"my finger on the shutter button, while my eye is over my shoulder"
good the major newspaper I work for wants to do a feature story on Mack I said lets see and wait
I do hope an expose of some sort is done. With SO many negative marks and bad experiences, I'm surprised they are still in business.
And yes Mike, I do agree B+H should not push them.
I'm surprised we have not heard of any disgruntled customers showing up there yet and going postal on them!
And I, I took the path less traveled by
and that has made all the difference......yet...
I have a feeling a handle of people are going to be very interested in what I post in the near future.
http://www.jetphotos.net/showphotos.php?userid=187
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