So maybe I'm unrealistic, but last night I flew out of JFK on jetBlue flight# 22 from JFK to SYR. We boarded at about 10:30, where we proceeded to sit at the gate because the computer that manages the anti-ice system was acting up on the previous flight and the mechanics wanted to manually force the bleed valves open for the flight. So we sat for a little over an hour at the gate, then waited in line for deicing, then actually got deiced and took off shortly after at about 1:20, where we landed at about 2:10. We were on the aircraft for about 3 and a half hours.
Lately we've seen all of these stories bashing jetBlue about keeping passengers pent up for hours at a time. I can understand the opinions from some of the folks that were stuck for 8-10 hours, but I think the media is pushing the story way too far. Yes we were stuck for a few hours on the ground before getting in the air, no we didn't have the DirecTV activated until we got deiced (not quite sure why), and no we were not served drinks or snacks before we took off. And no, we did not receive any compensation. So what is the big deal? I thought jetBlue handled the situation quite well by not cancelling the flight. Considering that I had an important work event here in SYR today that I really did not want to miss, I was just glad to make it. It would have been much worse if they cancelled in my opinion. So even if we were on the aircraft for a few hours for a 35 minute flight, what is the big deal and why does everyone, most notably the media, keep harping on B6 for getting us to our destination in a safe manner? It should be obvious that timeliness goes out the window when snow and ice fall, especially at JFK. So why is this such a big deal?
Props to B6 for handling the situation quite well last night, geting me to SYR safely and my brother back to ROC in time for his morning classes. Sorry for the rant, but I've had enough of these know-it-all media drama queens who keep bashing the airline for nothing. ::Breathes a sigh of relief::
Andy
KC2AQG
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