i'm totally pissed off at craftsman right now. a company that went to business to make tools, especially automotive tools, doesn't make certain tools! i need a new oil filter wrench. my last one was a craftsman and was shaped kind of like a channel lock wrench. i wanted the same thing since A; i have always bought craftsman tools and B; the lifetime guarantee they offer can't be beat. so today i go to the sears on queens blvd and of course can't find them on the half-empty shelves. it takes me 30 minutes to find someone to ask a question about the wrench and he tells me (with an attitude that would make you think i'd pulled him away from his mother's funeral) that craftsman doesn't make them anymore. WTF!! i checked thier website and they only have off-brand strap wrenches, aka pieces of crap!
all this makes me wonder about the guarantee too. a few years back we snapped a 1/2 inch wrench and literally went to a sears store where they guy took our broken on and gave us a new wrench, no questions asked. wonder if that can still be done...
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