What do you think of the attitudes portrayed in this av clip?

http://flightclub.jalopnik.com/delta...atc-1611650132

I was a bit surprised but there are always 2 sides to a story.

Given the edited version, not knowing what may have transpired before the clip begins, I think the ATC operator was completely professional and not rude in any way. I think the reaction from the Delta pilot was totally uncalled for.