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i've been trying to get the pix off my phone and onto my computer for a week now. i keep getting an error message when i try opening the Roxio Media Manager software, no matter how many times i've reinstalled it or pulled the battery on my phone. anyone have any suggestions?
http://i120.photobucket.com/albums/o...das/error1.jpg
Try enabling the Mass Storage Mode feature on the phone. That way you don't have to use Roxio, you can just plug in the phone and it shows up as a separate hard drive. On the Curve it's located under Options -> Media Card -> Mass Storage Mode Support. Set that to On.
i always wondered why it didn't come up as a separate drive. i have the mode selected ON. there's another option "auto enable mass storage mode when connected." should that be "yes"?Quote:
Originally Posted by Jonesbeach
Or if you want you can uninstall and reinstall Roxio and if that doesnt work you can uninstall want re install C++
unfortunately the roxio install was part of the BB software bundle. no way to remove just that, i tried. what's is C++?Quote:
Originally Posted by Fighting_falcon_51
C++ is the programming language. Are you on Vista? That could be the problem. I had something similar but I went to Windows 7. Are you using version 5 of the BB Software?
XP on the computer and v4.6.1.231 on the BB.Quote:
Originally Posted by emshighway
Try version 5
https://www.blackberry.com/Downloads/co ... 0CC3CD74DA