Matt Molnar
2008-11-20, 03:40 PM
Consumerist:
US Airways: "Angry is One Of the Words We Look For" (http://consumerist.com/5094551/us-airways-angry-is-one-of-the-words-we-look-for)
If you are planning on flying US Airways, make sure you are either grumpy, perturbed, unhappy, or uncomfortable- anything but 'angry'. As reader James learned, 'angry' people get grounded on a No-Fly list.
James wanted to see if he could price match a ticket he bought earlier to the current, lower price. When he attempted to call customer service, he was informed that not only couldn't he match his tickets to the cheaper price, but that by describing himself as angry he would be considered a security issue. James paraphrased:
CS: "Did you say you were going to be angry on the flight?"
James: "I totally did. If I know that the guy sitting next to me spent $150 less for his seats than me, you better believe I'm not going to be happy."
CS: "Well, if you're telling me you're going to be angry I'm going to notify security."
Full Article (http://consumerist.com/5094551/us-airways-angry-is-one-of-the-words-we-look-for)
US Airways: "Angry is One Of the Words We Look For" (http://consumerist.com/5094551/us-airways-angry-is-one-of-the-words-we-look-for)
If you are planning on flying US Airways, make sure you are either grumpy, perturbed, unhappy, or uncomfortable- anything but 'angry'. As reader James learned, 'angry' people get grounded on a No-Fly list.
James wanted to see if he could price match a ticket he bought earlier to the current, lower price. When he attempted to call customer service, he was informed that not only couldn't he match his tickets to the cheaper price, but that by describing himself as angry he would be considered a security issue. James paraphrased:
CS: "Did you say you were going to be angry on the flight?"
James: "I totally did. If I know that the guy sitting next to me spent $150 less for his seats than me, you better believe I'm not going to be happy."
CS: "Well, if you're telling me you're going to be angry I'm going to notify security."
Full Article (http://consumerist.com/5094551/us-airways-angry-is-one-of-the-words-we-look-for)