Aviation News

August 8, 2013

Delta & USHG Launching BusinessElite Express Meals On JFK-LHR Flights

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Written by: Jason Rabinowitz
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A Delta Boeing 767-300ER. (Photo by Jeremy Dwyer-Lindgren/NYCAviation)

Get ready, BusinessElite passengers, your meals on flights from New York’s JFK airport to London Heathrow are about to get a whole lot faster (and maybe even more delicious)!

On Thursday, Delta announced a new partnership with Union Square Hospitality Group, which is led by Shake Shack and Blue Smoke creator Danny Meyer. In response to passenger opinion that meal service should be faster on this route to allow for additional sleeping time, the new partnership aims to do just that, without sacrificing quality.

“Kenny Callaghan Executive Chef and Partner and Chef de Cuisine Jeffrey Held of Blue Smoke restaurant will create BusinessElite Express Meals for Delta’s three daily flights between New York’s John F. Kennedy International Airport and London-Heathrow,” said Delta in a press release. “Delta customers on this key business route have expressed their desire for faster meal service options – allowing them more time to rest and relax, taking advantage of Delta’s full-flatbed seats.”

The new Express Meals don’t stop at food, however. Delta will also seek help from the beverage team at Blue Smoke to create signature cocktails for the menu.

Additionally, Delta announced that they will be seeking advice from USHG on how to improve hospitality and ways to further differentiate themselves from the rest of the pack. “HQ (Hospitality Quotient) will consult to Delta’s leadership and inflight service teams to further differentiate the passenger experience on Delta, applying principles and best practices from USHG in helping Delta to create and sustain a culture of hospitality.”

While no specific menu items have been accounted, BusinessElite passengers Can expect the new Express Meals and cocktails in February 2014. For now, we recommend you get to T4 early, and wait in line for Shake Shack with everyone else. It’s worth it!

About the Author

Jason Rabinowitz



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